sole agency -- retail
buying agent

accepting proposal
letter of authorization

consignee's request for trial consignment
consignor's instruction for consignee

requesting recommendation
self-introduction and inquiry

offering terms for consideration

accepting proposal for trial consignment

interested, but do not agree with terms#1
interested, but do not agree with terms#2

accepting suggested terms
interested, suggesting your terms
request -- details to be clarified
request -- terms to be changed

cancellation of a check
change of signiture
inquiry -- banking services
opening a checking account
opening irrevocable documentary credit
outstanding credit application
request -- payment by standing order
request -- accepting a draft on our behalf
request -- amendment to Letter of Credit
request -- forwarding a bill
request -- loan
transfer of money from one account to another

application for insurance
claim for fire damage
inquiry -- insurance for employees
inquiry -- policy, request -- quotation
marine insurance -- asking for claim forms
marine insurance -- inquiry about rates
marine insurance -- reauesting quotation
marine insurance -- requesting open cover insurance
medical plans for employees

description of policy, quotation
marine insurance -- policy and quotation
marine insurance -- quotation

inquiry -- government regulations
inquiry -- membership of association

inquiry -- accounting services
inquiry -- car leasing services
inquiry -- business credit card
inquiry -- legal services
inquiry -- event planning services

thanks for good hotel services
cancellation of room reserved
confirmation -- equipment to be rented
inquiry -- conference facilities#1
inquiry -- conference facilities#2
renewing office lease
request -- extension of renewal date
inquiry -- hotel rates for long terms
inquiry -- quotation for conference facilities
reservation -- room for conference attendant
reservation -- hotel facilities for conference
reservation -- hotel rooms
reservation -- room and equipment for party

announcing a meeting
announcing a board meeting
confirmation of appointment

cover letter -- executive summary

explaining terms for hiring a consultant
inquiry -- consulting services
consultant's response -- expertise and terms

seeking consulting services
invitation and instructions
letter to contractors' organization
notification -- bidders mailing list

contract to be signed
declining a bid

accepting invitation to enter a bid

a preprinted notice
a friendly reminder
please mail your check
please check you records

please respond today
this is your last chance
warning -- legal action
deadline for payment
don't fail us this time
delay will no longer be tolerated

please check your accounts
it's time to pay
waiting for your response
partial payment expected
think of your credit record
please let us know your problem
immediate payment expected
additional charge is added
let us your reason for the delay
think of your good credit rating

applying for a credit line

apology and explanation
request -- financial statement
letter to referee-1
letter to referee-2
letter to referee-3
letter to referee-4

overpayment -- will credit next statement
payment incorrect -- send another check
payment incorrect -- pay next time
response to partial payment
reward for prompt payment
thank you for cooperation

credit application approved
credit card application approved
credit will be granted
offering limited credit
refusal -- bad credit record
refusal -- poor financial condition
refusal -- credit not available
refusal -- longer residence required
asking for additional information
please complete the application form
please find a guarantor

insufficient funds-1
missing endorsement
insufficient funds-2
warning -- legal action

thank you for your suggestion

complaint procedure
sign a new lease
payment procedure

change in return policy
change in service hours
price cut
price increase
product update

problem with bill of exchange

please evaluate our service

apologies -- billing errors
apologies -- computer error
apologies -- damaged merchandise
apologies -- damaged shipment
apologies -- delay of your order
apologies -- delay of shipment
apologies -- delivery error
apologies -- rudeness of employee
apologies -- goods not ordered
apologies -- shipment error
not responsible for damaged shipment
explanation -- international order-1
explanation -- international order-2
not responsible for damaged product
not responsible for delay in shipment
problem will be investigated-1
problem will be investigated-2

refusal -- proprietary information
refusal -- no return, help available
refusal -- no return for product specially made

refund for quality problem
return for credit
return for exchange
no record for returned goods

asking for credit
requesting open account

invoice cannot be processed
accounting errors
damaged shipment
delay in delivery
delay in shipment
delivery not received
error in invoice -- claiming deductions
billing mistake
shipping mistake -- quantity
shipping mistake -- wrong item
non-delivery
poor quality
price increase -- too large
price increase -- too sudden
refusing to accept an alternative model
returning items not ordered
returning goods shipped too late
returning shipment not ordered
asking for repair under warranty
work not yet completed

compliment -- high quality
compliment -- your excellent employee

cancelation of purchase order number

product information and prices
advertised product#1
advertised product#2
policy for overseas distributors
product specification and terms

consignment sold well, will ask for more
contract awarded

authorizing a survey
cancellation of order: change in needs
cancellation of order: plenty in stock
cancellation of order: slow sale
cover letter for order form
items and shipping instruction
order forwarded by buying agents
order letter
order, terms of payment and delivery

apology -- incorrect payment
apology -- late payment
authorization to transfer funds
goods received, check enclosed-1
goods received, check enclosed-2
letter of credit is opened-1
letter of credit is opened-2
late payment -- asking for more time
suggestion -- payment terms be revised
check already sent
payment already made, please check
asking for an extension of payment

bid from supplier
proposal from supplier

catalogue and price-list
credit for further business
discount for prompt payment
distributor asking for quotation
asking for goods on approval

counterproposal
declining proposal
suggesting a discussion
willing to act as distributor

notification -- promotion
notification -- salary increase

accepting invitation to interview#1
accepting invitation to interview#2
accepting job offer -- confirmation
application cover letter
application with recommendation
application letter -- response to ad
application letter -- resume enclosed
application letter -- experience emphasized
confirmation -- accepting job offer
response to job offer -- declining#1
after interview -- expecting further contact
after interview -- not interested in the job
response to job offer -- declining#2
response to job offer -- declining#3
response to job offer -- interested, with conditions
response to job offer -- interested, with questions
response to job offer -- accepting#1
response to job offer -- accepting#2
response to recruitment ads
resume -- cover letter#1
resume -- cover letter#2
thank you for recommendation
thank you for reference
thank you for interview

follow-up to interview -- rejection#1
follow-up to interview -- rejection#2
invitation to interview#1
invitation to interview#2
invitation to interview#3
invitation to interview#4
job offer -- confirmation and terms
job offer -- revised, with bonus
job offer -- with conditions
job offer -- please get ready to begin
job offer -- please reply
job offer -- terms for employment
job offer -- time to report
rejecting applicant#1
rejecting applicant#2
rejecting applicant#3
rejecting applicant#4
rejecting recommended applicant
asking for more data from applicant
asking for reference#1
asking for reference#2
response to application -- will evaluate
job offer terminated

letter to a personnel officer
notice -- resignation#1
notice -- resignation#2
reasons for resignation

no openings#1
no openings#2

following up of a personal discussion
notice -- termination

new position
award for good performance
success in an election

to an established customer

to customer
to valued customer

thank you for attending the meeting
thank you for gifts
thank you for hospitality#1
thank you for hospitality#2
thank you for a pleasant evening
thank you for referral
thank you for speaking at the dinner
thank you for a pleasant visit#1
thank you for a pleasant visit#2
thank you for contribution
thank you for creating grants
thank you for the dinner
thank you for hospitality and assistance
thank you for hotel service
thank you for providing a speaker
thank you for recommending a supplier

new employee

a short visit
time for a visit

manager travelling over-seas

company reception
inviting a speaker#3
product presentation
inviting a speaker#2
retirement celebration
inviting a speaker#1

business visit abroad
making appointment for a visit
not available -- suggesting another day
asking for early arrangement

accepting invitation to presentation
accepting invitation to speak#1
accepting invitation to speak#2
declining invitation to speak#1
declining invitation to presentation
declining invitation to speak#2

after a visit -- thanks and praises

welcome to visit the company

hiring advertising agency
publisher offering ad rates
ending relationship -- to advertising agency
arranging a meeting -- to advertising agency
asking for advertising rates -- broacast ,TV
asking for advertising rates -- magazine
asking advertising rates -- newspaper

change of address

making an appointment
hiring public relations firm

announcing anniversary celebration
announcing awards and achievements
announcing employee promotion
announcing a merger
announcing an appointment
announcing a new product

current employee of the company
former employee of the company#1
former employee of the company#2

for a good employee#1
for a good employee#2
for a good employee#3
for an average employee
for a former employee#1
for a former employee#2
verification of employment
cannot provide data#1
cannot provide data#2

credit status of a company -- negative
credit status of a company -- positive#1
unable to provide reference
cannot provide reference without permission

cover letter to a questionaire

requesting test information

alternative methods of payment
bill of exchange transaction
despatch of sight draft

After Christmas Sale
announcing anniversary sale
announcing new product and service
announcing discount
announcing premium incentive
announcing price reductions
announcing store opening and special offer
announcing a trade show
discount for former customer
introducing new products
new product description

confirmation -- acceptance of changes
confirmation -- changes in specifications
confirmation -- exception to payment terms
follow-up to proposal
proposal after inspection
request to extend decision deadline
revised proposal cover letter

price quotation for services
quotation cover letter
asking for opportunity to quote
response to request for bid

investigating overseas market
amendment to Letter of Credit
urging the opening of Letter of Credit
using customer's name as reference

correction of price information
discount
goods out of stock -- offer alternative
information -- product quality
information and catalog
information enclosed
price and payment policy -- to distributor
product advantages and price policy
product information
product information and quotation#1
product information and quotation#2
product required -- specifications
products and terms -- to distributor
unable to offer products

confirmation, offering other items
confirmation -- goods delivered
confirmation -- goods available
confirmation -- goods will be delivered
confirmation, requesting LC
delivery schedule and terms
delivery schedule, payment -- D/A
delivery schedule, payment -- D/P
delivery schedule, payment terms
after delivery -- offering new product info
order being processed
delivery schedule, invoice enclosed
order received -- delivery delayed
order received -- merchandise not available
order received -- merchandise out of stock
order received -- merchandise shipped
order received -- order being processed
ready to fill order -- no credit transaction
order received -- no discount available
requesting clarification
requesting Letter of Credit
unable to process, need more info

accepting amendments to quotation
no change in quotation, offering discount
no change in quotation, with counteroffer
no change in quotation
prices and discounts#1
prices and discounts#2
price-list, new product info
response to more order

after sales call: new product info
offering discounts
promising good services
to current customer -- contract renewal
to former customer -- improved services
to former customer -- more items to select

contact after product presentation
new business -- benefits for customers
benefits of a membership
benefits of wholesale prices
holiday sale -- gifts
introducing products
offering products#1
offering products#2
offering products#3
offering services
proposal -- to distributor
making an appointment

shipping advice -- to importer
backorder arrived
goods delivered, bill of exchange enclosed
goods shipped, invoice enclosed
merchandise arrived, ready for pick-up
shipping and credit transaction#1
shipping by air freight
shipping and credit transaction#2

asking for quotation for delivery by air
asking for freight rates#1
asking for freight rates#2

from freight forwarder -- goods shipped
goods dispatched, documents enclosed

ship available and freight rates

death of a business leader#1
death of business associate#1
death of business associate#2
death of business associate#3
death of a business leader#2
condolence to the family of an employee

thank you for sympathy#1
thank you for sympathy#2

to employee suffering from an injury